Welcome to Silken Swan. By browsing or shopping on silken swan.com, you agree to the terms outlined below. These Terms & Conditions apply to all site visitors and customers. If you’re not comfy with any part, we totally understand —but using the site means you’re on board.
We do our best to make sure everything listed on our site is accurate, up-to-date , and drool-worthy. However, we can’t guarantee that every item will be available at all times or that there won’t be the occasional typo (we’re only human, even if we dress like angels)
We reserve the right to change or discontinue products and prices without notice.
All prices are listed in CAD (Canadian dollars) unless otherwise stated. We accept secure payments via credit/debit card, PayPal, and other methods shown at checkout. full payment is required at the time of placing your order.
We want you to love what you ordered. If you’re not fully satisfied, we accept returns under certain conditions.
Please refer to our full Return & Refund Policy for detailed info.
we currently ship across all provinces and territories within Canada. Estimated shipping times and fees are shown at checkout and may vary based on your location.
While we try to deliver your softness on time, delays caused by couriers or customs may occur and are outside our swan wingspan of control.
visit our shipping info page for more.
All photos, logos, designs, product descriptions, and general cuteness on this site belongs to silken swan.
Please don’t copy, reuse, or repost any of our content without written permission. We’re flattered, but that’s a no-no.
if you create an account with us, please keep your info safe and accurate.
we reserve the right to suspend or terminate accounts that :
Silken Swan is not responsible for any damages that result from:
Use our products with care, and always read any care instructions provided.
Your privacy is sacred. We only use your info to fulfill your orders and improve your shopping experience.
Read our full Privacy Policy for more details.
These terms are governed by the laws of British Columbia, Canada.
if any dispute arises, we’ll do our best. to resolve it with grace (and maybe a silk eye mask)
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Feel free to Contact us—we’re just a swan-flap away