Contact Us

We're here—gently, always.

Whether you have a  question, a concern, or just want to say hi, we’d love to hear from you. every message is read with care.

Email

Hello@silkenswan.com

Call:

+7787887725

Locations:

1260 Harwood St, Vancouver, BC V6E 1S4

Open Hours

Mon – Fri : 8:30 – 18:00

For Order Inquiries

If your question is about an existing order, please include :

  • Your full name 
  • Order number 
  • Any relevant photos if it’s about a product issue 

For Collaborations & Press

Interested in working together, gifting, or featuring Silken Swan ?

Please email us with the subject line:

Collaboration Inquiry or Press Request

A Gentle Reminder

We are small team — thank you for your patience and kindness as we respond.

We’re building something soft in a world that moves fast —and we’re so grateful you’re here with us.